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and how does it help companies to retain customers?

How many times has a customer entered a cafeteria and the waiter already knew what he wanted to drink? what is united kingdom phone number Or how many times has a user answered a survey in which they were asked if they would recommend a company or service to a friend or family member? what is united kingdom phone number Although these issues go unnoticed, there are many more than they seem, and they are more relevant than perceived. what is united kingdom phone number These disparate situations are encompassed within the customer centric concept ,a strategy that places the consumer as the main focus of the company and makes it the protagonist.

They are actions that do not try to take care of only the client, that this is already presupposed, but they have to do with the vision of the company, what is united kingdom phone number the business and the organization,” explains Nacho Rosés, what is united kingdom phone number director of Strategy and Digital Growth at RocaSalvatella, that the webinar will give Customer loyalty. Why should customer centric be a strategic obsession? , what is united kingdom phone number organized by HUB Empress de Banco Sabadell . what is united kingdom phone number A process that does not consist only in guaranteeing customer satisfaction, but also has to do with their experience before, during and after the sales process or the development of a service.

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Sign up for the Banco Sabadell Company  Gambling Email List HUB webinar Build customer loyalty. Why should customer centric be a strategic obsession? . what is united kingdom phone number Date: December 10 at 4:00 p.m. What does this strategy entail The digitization has enhanced the strategy customer centric to facilitating the company a lot of data about the customer and what surrounds the process of buying or hiring a service. what is united kingdom phone number “Digital tools have given us more opportunity to know who he is, what he wants, what pain he has in the process of contracting services and products and how he can be better served,”  what is united kingdom phone number argues Rosés. An experience that has turned this strategy into a matter of survival for companies.

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